Refund policy

Due to the handcrafted nature of our products, we do not offer refunds on customised or made-to-order pieces

We do not offer returns unless an item is received damaged or incorrect.

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with photographs of the item and packaging.

Exchange Shipping

Customers are responsible for return shipping costs unless the exchange is due to our error.